Memo for Tec.Delivery Agents
Agent’s Goal
- Tell a potential client about the Tec.Delivery service (see key points).
- Arrange an online presentation of the service (the presentation is conducted by Tec.Delivery; the agent’s presence is welcome).
- Communicate with the client until the deal is closed.
Potential Clients:
- Restaurants / Cafés / Fast Food.
- Grocery stores / Bakeries and Pastry Shops / Flower Shops / Meat and Fish Stores / Fruits, Vegetables and Organic Products / Pharmacies and Health Products / Pet Stores / Household Goods and Cleaning Products Stores.
- Supermarkets / Mega Markets.
- Delivery chains / delivery aggregators.
Key Points
Tec.Delivery provides a complete solution for launching a branded delivery service.
The solution includes everything a business needs to run its own delivery:
- a branded online store (website);
- branded mobile applications;
- integration with payment services;
- integration with accounting systems (1C, MoySklad, Regos, etc.);
- order management;
- courier mobile app (receiving and managing orders);
- courier and order tracking;
- convenient product/menu editor;
- reporting tools.
Why a business needs its own delivery and brand instead of relying on aggregators
- Aggregators charge 25–45% per order, sometimes plus a delivery fee and advertising budgets to rank higher. Own delivery = 0% commission. The business keeps all profit from each order.
- The client stays with the business, not with the aggregator. Even if the platform (technical provider) changes, the customer base remains with the brand. All marketing and customer-acquisition investments work for the business’s brand, not the aggregator’s brand.
- The business controls pricing, promotions, discounts, and all marketing tools. Aggregators impose their own rules.
- The business saves money when the order volume grows. At 10+ orders per day, own delivery is almost always cheaper than aggregators.
Why online sales and delivery are essential for businesses today
- Competitors are already online. Supermarkets, bakeries, pet stores, cosmetics shops — everyone is launching delivery. To avoid losing customers, a business must compete in the same space.
- Customers expect convenience. People want to order from their phone and receive purchases at home. If a store is not online, customers choose a competitor.
- Delivery increases sales.
Delivery is the new mandatory standard.
It gives the business convenience for customers, increases revenue, and strengthens long-term stability.