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Comax WMS Synchronization Plugin Configuration

Connect and configure automatic catalog synchronization from Comax WMS.

This guide describes the process of connecting the Comax WMS plugin, configuring synchronization parameters, managing catalog updates, and monitoring integration status within the Tec.Delivery platform.

Before starting the configuration, make sure you have valid Comax credentials as well as the Store ID and Price List ID values.

Preparation

Required Information

To connect the integration, obtain the following information from your Comax system.

Parameter	Description	Example
Login	Login used to access Comax services	company123
Password	Password used to access Comax services	********
Store ID	Store identifier in Comax	1
Price List ID	Price list identifier	1

Store ID and Price List ID can be obtained from product records in the Comax system.

Setup

Create the Plugin

Navigate to:

Merchant → [Store Name] → Plugins

Click Add and select the Comax.co.il (Product Sync) plugin.

Parameter	Description	Example
Login	Comax login	company123
Password	Comax password	********
Store ID	Store identifier	1
Price List ID	Price list identifier	1

After entering the required parameters, save the settings to verify the connection to Comax.

Automatic Content Translation

If your Tec.Delivery account uses multiple languages, you can automatically translate product content into all enabled languages.

Parameter	Description	Example
Automatic translation when added	Automatically translate content when products are imported	Enable
Source Language	Original language of the Comax data	Hebrew

Example

If your product data in Comax is maintained in Hebrew, select Hebrew as the source language.

Synchronization Schedule

Parameter	Description	Example
Update Period	Automatic synchronization interval in hours	6

Example

A value of 6 means that synchronization will run every 6 hours.

Plugin Status

Status	Description	Example
Enable	Synchronization is enabled	Active
Disable	Synchronization is disabled	Inactive

Testing

Check Synchronization Status

The current synchronization status is displayed in the plugin list.

Field	Description	Example
Content Update	Time when all background content-processing tasks were completed	2026-06-04 15:30
Last Update	Time of the last successful synchronization	2026-06-04 15:20
Next Update	Scheduled time of the next automatic synchronization	2026-06-04 21:20
Action	Current synchronization status or result	Up to date
Tasks Left	Number of remaining background tasks	0

The status Up to date indicates that the catalog is fully synchronized and no updates are required.

Manual Synchronization

Synchronization control buttons are available next to the plugin.

Action	Description	When to Use
Reset External Keys & Update Now	Completely reset synchronization keys and reload the entire catalog	Initial setup or full resynchronization
Update Now	Immediately start synchronization using the current settings	Import the latest changes

Use Reset External Keys & Update Now when you need to completely reload categories, products, and images.

Important Notes

Content Update reflects the completion of all background processes, including image downloads, image processing, and automatic content translation.

A full catalog synchronization may take a considerable amount of time depending on the number of products and images.

Using Reset External Keys & Update Now will trigger reprocessing of the entire catalog.

Final Checklist

Login and Password have been obtained from Comax.
Correct Store ID and Price List ID values have been entered.
The synchronization interval has been configured.
Automatic content translation has been enabled if required.
The plugin status is set to Enable.
The synchronization status has been verified.
A test synchronization has been performed.